FAQ - Frequently Asked Questions


1. What is K-pop subscription Box?

Kpop box is a monthly K-pop subscription box where you can receive 4-6 different merchandise every month.

Currently, we have Gold Box which will represent different groups monthly and a BTS Box, which will only contain BTS merchandise monthly. 

2. How do I subscribe?

It's easy! Just click on the link to subscribe and choose the options in the product page. You'll receive your box next month!

3. When do you ship?

Boxes are shipped on the 15th of every month and individual K-pop merchandises are shipped after one week of purchase. 

7. How can I contact you?

You can Email us at [email protected] or you can DM us at Instagram: @bibimboxkorea

8. Refund policy?

We will only refund K-pop Box purchase if you ask for it before we purchase the merchandises

or if the merchandise inside is broken when you receive it. (We are not responsible for how the shipping 

company treats our box) Show us proof that it was broken through mailing us at [email protected] 

Please take not that we end responsibility once we ship the boxes and the responsibility goes to the shipping companies. Please contact your shipping company when the boxes don't arrive. Thanks for understanding.